Drysuits

Recreational / Non-professional

Every dry suit (excluding the dry zip*) is guaranteed against defects in materials and workmanship for 3 years. In the unlikely event you do experience a problem during that period, if after inspection, O’Three are satisfied that a product is defective, and taking into account what they regard as fair wear and tear from the natural life of the dry suit, they will repair or replace it free of charge.

Commercial

All O’Three products being used in a commercial environment are guaranteed against defects in materials and workmanship for 1 year. In the unlikely event you do experience a problem during that period, if after inspection, O’Three are satisfied that a product is defective, and taking into account what they regard as fair wear and tear from the natural life of the dry suit, they will repair or replace it free of charge.

BDM / ProSeal (Metal) Zip

Every Recreational / Non-professional O’Three dry suit fitted with a *BDM / ProSeal zip is guaranteed against defects in materials and workmanship for 2 years.

Every Commercial O’Three dry suit fitted with a *BDM / ProSeal zip is guaranteed against defects in materials and workmanship for 1 year.

In the unlikely event you do experience a problem during that period, if after inspection, O’Three are satisfied that a product is defective, and taking into account what they regard as fair wear and tear from the natural life of your dry suit, O’Three will repair or replace it free of charge.

To enable O’Three to bring the BDM / ProSeal Zip within its standard guarantee, regular maintenance in accordance with the manufacturer of the zip and O’Three’s additional advice, must be seen to be followed.  If methodical care is not evident, your zip will not be covered by this guarantee.

Please refer to the information supplied with your suit, along with O’Three’s additional advice which can be found with-in your owner’s manual.

BDM ProSeal (Ali-bronze) zips fitted to the front of suits are guaranteed for 1 Year.

YKK AquaSeal (Plastic) Zips

YKK AquaSeal (Plastic) zips fitted back, or front in recreations / non-professional suits are guaranteed for 6 months.

Plastic Zips are not recommended for use by commercial divers, and will not be offered as an alternative and therefore will not be guaranteed.

Regular maintenance in accordance with the manufacturer of the zip and O’Three’s additional advice, must be seen to be followed.  If methodical care is not evident, your zip will not be covered by this guarantee.

Please refer to the information supplied with your suit, along with O’Three’s additional advice which can be found with-in your owner’s manual.

Exceptions to O’Three Standard Guarantee on Drysuits

Damage to suits caused by welding is not covered.

While regular and prolonged rinsing with fresh water will help reduce the impact of contaminated water, oil and diesel will substantially reduce the life expectancy of any suit. Therefore, if a suit is found to be contaminated with any of the above, or similar, a 1 year guarantee replaces O’Three’s standard 3 year guarantee on recreational / non-professional. 

If suits are used within the Fish Farm industry, all guarantees reduce to 6 months.

Terms & Conditions – O’Three Standard Guarantee on Drysuits

  • O’Three Ltd reserve the right to reject any claim which is thought to have occurred due to lack of care and abnormal use.
  • The Suit must have been serviced by O’Three in accordance with the recommended service intervals.
  • The Guarantee applies only to the original purchaser of a new O’Three Drysuit and is not transferable to any other party.
  • The Guarantee period starts from date suit is dispatched from O’Three.
  • Silicone and Latex seals are not Guaranteed.
  • O’Three only Guarantees the seams on Neoprene Seals.
  • Use of not recommended Lubricants and Maintenance products void the Guarantee.

All our dry suits are fully compliant to EU standards and are fully certified to EN 14225-2:2017.

Regardless of where you have bought your O’Three dry suit, or where you intend to use it, it is sold to you on the understanding that only English Law applies in cases of all guarantee claims and product liability.

Wetsuits & Neoprene Accessories - 1 Year Guarantee

O’Three offer the original purchaser a limited one year Guarantee (from date on original receipt) on workmanship and materials.

During that period in the unlikely event that a problem should occur, please return it to O’Three and if after inspection the product is found to be defective, O’Three will repair or replace it free of charge.

Defective products should be returned to O’Three with a copy of the original receipt.

APV Advanced P-Valve Guarantee

  • The lifetime warranty applies only to the original purchaser and is not transferable to any other party.  Original receipt required.
  • The lifetime warranty does not cover the consumables ie: the snap connector, hose or sheaths.
  • The lifetime warranty does not cover postage for any replacement.
  • O’Three Ltd reserve the right to reject any claim which is thought to have occurred due to lack of care and abnormal use.

All P-Valves will leak and could create hygiene issues if you do not carry out regular and careful maintenance.

If an APV begins to leak, most leaking issues occur because of an object interfering with the face of the mushroom valve (we’ll leave that to your imagination).  Usually a flush through with water or a mild detergent will clear this object.

Occasionally you will have to remove the Dome Cover where access to the mushroom valve will be easy.  Your lifetime warranty does not cover your lack of maintenance.

This maintenance is not difficult and should be carried out after each days diving.  If an APV is found to be leaking due to lack of maintenance we will have to charge you accordingly.

Our Promise

O’Three has gained a unique reputation for producing high quality, individually customised dry suits and delivering customer care that is at the very core of everything we do.
Within the company we are lucky enough to have a wealth of knowledge that has been made possible through a superb record of staff retention.
What this means to you as the end user, is that you are not just buying a dry suit, you are buying into a philosophy that runs deep throughout the whole company.  That philosophy is not just a part of our DNA, it is our DNA.

In Plain Terms

In this day and age of lawsuits and litigation, O’Three prides itself on its “no nonsense, no hassle” after sales service – which we are told is second to none.
We pride ourselves on this side of our business.  It is testament to the quality of our products and to the mutual trust between O’Three and its customers.
Accidents happen and if your suit becomes damaged for whatever reason outside of our standard warranty terms, O’Three will do it’s very best to get you back in the water as quickly and as reasonably priced as possible.