All products returned to O’Three for repairs, warranty or service from Northern Ireland or outside of the UK – including all EU countries – are required to have a “Return for Service Invoice” attached to the outside of the package, available for Customs inspection.

Some Courier services also require that you email a copy of this invoice to them. Please contact your Courier for advice on their procedures.

If you have any questions or need help please contact us by email or phone
on +44 (0) 1305 822820

Please download the sample Return-for-Service Invoice below, add your details in the appropriate places (or, if available, use a sample form provided by your Courier) and attach to the outside of your package for Customs inspection.