We had a really lovely submission from Simon Davidson recently, it’s always great for us to hear about things that work. We always want to hear of any improvements we can make too.

I bought an MSF flex 5mm neoprene drysuit and am I glad I did, I’ve never had customer service like it, O’Three shipped me a suit to Newcastle, and picked it up next day after my initial fitting. Just amazing customer service and superb knowledge , DPD tracked my order all the way, it arrived exactly when quoted to the minute and I was able to have it dropped in a safe place at the last minute.

My final suit came a week before expected and was a perfect fit. It was put through its paces and oh boy it didn’t fall short, in fact it surpassed all of my expectations. Many envious looks at Capernwray dive site too . There are more expensive suits out there but they don’t compare to this suit – backed up by full repairs and servicing.

Every element of the suit is top quality and it’ll be well cared for and used many many times. My daughter also approves of your ‘ninja hoods’ too. Keep doing what you do guys, many many other companies should use your business model.