Out of Eurozone Warranty or Repairs

Out of Eurozone Warranty and Repairs

Please be aware that we will incur a £150 charge from HMRC (Her Majesty’s Revenue and Customs) if you do not follow these steps.

Unfortunately we will have to then pass this charge on to you.

RING US FOR ADVICE – +44 (0) 1305 822820

Please make sure you scroll down and read all the information on this page.

  • Phone Us

    Please ring us and advise us that you are sending a suit in for warranty or general repair from outside of the Eurozone
  • Courier

    Ship via DHL - Using this courier allows us to get an import entry number
  • Advise Courier

    Advise DHL that your parcel is a Temporary Import into the UK
  • Email or Send Airway Bill

    Include a copy of your Airway Bill with your parcel or email it to us as soon as you have it.

Advice

Let us help you

HMRC (Her Majesty’s Revenue and Customs) dictates that if you send your suit in for repair from any country outside of the Eurozone they will charge import duty of £150.

In order to avoid this charge we have to prove that your suit is a ‘Temporary Import’. We do this by telling HMRC the Import Entry Number which we get from DHL, we also need a copy of the Airway Bill.

If you are sending your suit in to us from outside of the Eurozone please ring us and we will help you to avoid the customs charges – +44 (0) 1305 822820

Please be aware that we will incur a £150 charge from HMRC (Her Majesty’s Revenue and Customs) if you do not follow these steps.

Unfortunately we will have to then pass this charge on to you.

RING US FOR ADVICE – +44 (0) 1305 822820

Eurozone Countries

If your country is NOT listed here then you may incur an import duty customs charge – please contact us so we can help you…

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom